CRM Data Discovery/
CRM Data Mining Services

CRM data discovery is a critical step to gain insight into customer patterns and ongoing business trends, supporting your company in maintaining competitive edge as well as attaining operational excellence.’s CRM data mining services are aimed to do just that: Identify customer patterns and help you acquire and retain them while implementing customer-focused strategies and driving company’s growth.

Our team of CRM data entry specialists collates critical information about your existing as well as new customers including their contact details, geography and demography data, buying patterns, preferences and psychographics, thus providing you a comprehensive record of every interaction between your company and the customer. We can accurately mine data from a variety of CRM software such as Salesforce, SugarCRM, Sage CRM, Microsoft Dynamics CRM, Vtiger, etc.’s Broad Range of CRM Data Discover/ CRM Data Mining Services

As a means to identify, understand and provide better customer service, CRM plays a vital role in helping small to large enterprises in improving customer loyalty, building enduring relationships and maximizing profits. With our rich array of CRM data discovery services, we provide the know-how to global clients to better utilize customer data and convert it into actionable, useful information. Our CRM data mining experts not only help in collecting critical data but also filtering, organizing and summarizing it to provide you easy-to-access and retrieve information.

As part of CRM data mining services, our experts:

  • Extract customer buying patterns, purchase history, wish lists, feedback, etc., from large data sets in the CRM
  • Capture customer interactions with the company via phone calls, chats, emails, and other modes of communication
  • Collate and organize customer contact information including name, phone and fax number, email address, residential and official address, etc.
  • Gather data to identify cross-selling and up-selling opportunities
  • Identify and collect data related to sales and marketing campaigns including costs, response figures, number of conversions, etc.

In addition to this, we can also assist you in cleansing, efficiently presenting, standardizing and summarizing the data for easy access.

Why Outsource CRM Data Discovery Services to

Our CRM data mining services are engineered to convert your customer and business data into business intelligence that gives you an informational advantage. Outsource CRM data discovery task to us to gain a 360 degree view of your customers and access to data across all customer touch-points such as social media, ratings and reviews, website, transactional and marketing emails, customer service desk, follow ups, etc.

  • We hold extensive experience in mining data from diverse industry verticals such as Media and Telecommunications, IT/ ITeS, Real Estate, Legal, Banking and Finance, Non-Profit Organizations, etc.
  • Our CRM data mining specialists can identify hidden patterns and provide you valuable data for customer acquisition as well as retention
  • We can help you garner more sales by identifying cross-selling and up-selling opportunities
  • Our aim is to help you win-back customers lost to competitors by providing them excellent customer service
Getting Started!

To outsource your CRM data discover/ CRM data mining project to us, please write to us at and we will get back to you shortly!

Contact our experts today to start your Data Project.

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